By purchasing Tickets and/or entering or attempting to enter the Venue, you will be deemed to have accepted these Terms in full. Your admission to an Event organised by us is governed by these Terms.
Definitions and Interpretation
In these Terms, certain words have specific meanings, as follows:
The term "us" or "we" or "our" refers to Gatecon Limited registered as a limited liability company in England & Wales.
The Term "you" or "your" refers to any person seeking admission to our Events or any Venue to attend our Events
The term "Event" or "Events" refers to a live event operated by or on behalf of us taking place at any Venue.
The term "Ticket" or "Tickets" refers to a ticket, electronic ticket, wristband or any other device giving the bearer the right to attend an Event.
The term "Venue" or "Venues" refers to the location and/or any other area in which our Events take place.
The term "Terms" refers to these terms and conditions.
A legally binding contract will come into existence when we accept your order.
Acceptance of an order placed by you is subject to the condition that tickets are available for the Event at the time of processing.
Your Ticket may be provided in the form of paper, mobile/bar code, email, wristband or chip technology or such other form that becomes available over time. Tickets are non-refundable, cannot be cancelled and are void if altered.
Only persons holding a valid Ticket will be admitted to an Event, and Tickets must be kept with you at all times during an Event. If any part of your Ticket is removed, altered in any way or defaced your Ticket could be invalidated.
Tickets should be kept safe at all times, if you lose your Tickets or they are stolen, we may not be able to replace them and we will not be liable for any lost or stolen Tickets.
Tickets usually include entry to most, but not necessarily all, areas of the Event. Subject to availability and at our absolute discretion, visitors may be asked to purchase additional tickets to obtain access to other areas or attractions within the Event.
You are advised to check your purchase upon receipt and inform us of any errors as soon as possible. Please note that all event ticket sales are final and no refunds will be given so please be sure of your booking.
For security reasons. We require the name of ALL ticket holders at the time of purchase and in the case of transfer we require the names and email addresses of both parties before the transaction takes place - failure to do this may void the ticket. If an event is sold out we will set up a waiting list and if we are made aware of tickets being resold above face value, at our sole discretion, we reserve the right to reallocate transfer tickets to those persons registered on the waiting list on a first come first served basis. You agree to that you will comply with our decision should you wish to transfer your ticket or risk it being made null and void. It is the responsibility of you to inform us of any change of your contact details. Please note that our preferred method of contact for customers booking online is by email, so care should be taken to provide a current and valid email address. You understand that Gatecon will use your email address to send out periodic convention updates and information we think will be of interest.
Whilst you and other Ticket holders for which you are responsible for are at an Event, you and your guests must comply with all directions of our staff, volunteers, relevant health and safety notices, and other policies and announcements made available to you during your visit.
Any breach of these Terms or any unacceptable behaviour by you or your guests deemed so by us, the Venue management or a member of our staff may result in immediate ejection from the Event and Venue.
We shall have the right to refuse admission or to eject you and any other Ticket holder from the Event if in our reasonable opinion, granting you admission might be a risk to our property, the safety of others and/or affect the enjoyment of the Event by others and in particular (but without limitation) where there is a breach of the following rules:
• No smoking in the Venue;
• No pets or animals except for guide dogs and hearing dogs;
• No offensive weapons;
• No access to any area of the Event other than areas designated for access by you;
• No unnecessary noise (whether from mobile phones or other devices) or behaviour likely to annoy or offend other visitors or intimidate our staff or volunteers;
• No use of illegal drugs
• No consumption of alcohol except in authorised places.
No refunds will be offered to Ticket holders who are refused entry or ejected from the Event under these Terms.